Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy is part of our Legal Information and lets you know how we handle data which may identify you.

About us

Laurent Residential Limited is an Estate Agent whose registered number is 03649554 and the registered office is Essex Lodge, 1A Barnes High Street, London SW13 9LB

If you have any questions concerning your personal information, please contact us at

 Privacy (GDPR)@Laurentresidential.co.uk.

Data Protection Information

We are registered under the Data Protection Act 1998 and amended to Data Protection Act 2018 and any information you supply will be treated in accordance with that Act.  You can obtain further information about data protection laws by visiting the information Commissioner’s website at ww.ico.org.uk (https://ico.org.uk/).

Information gathered and how we use it    

We receive and store information you enter on our website or give to us in any other way e.g., when provided directly by you or when you give us feedback.

By entering your details you agree that we may also use them for the following purposes

  1. We use your contact details to communicate with you, we may also use your information to send news about our products and services or those of other carefully selected companies which we think may be of interest to you.
  2. We may contact you by post, email, telephone or SMS for these purposes. If you do not want to receive such communications you can opt-out during registration, by emailing us at property@laurentresidential.co.uk or by following the unsubscribe instructions.

Please note that there may be instances where, in any event, it may be necessary for us to communicate with you, for administrative or operational reasons relating to our service.

There may also be instances where we are required by law, as stated in specific legislation, to retain personal data which you have provided to us.

Site Monitoring

When you use our website we anonymously record the details of the pages you look at but this data is not personally identifiable. We use this data to monitor site traffic and analyse paths customers take through our site which enable us to improve the service we provide.

This information is only used by us and is not passed to any other party.

We reserve the right to change, modify and or remove provisions of this Privacy Policy.  Any changes to this Policy will be shown here, and we recommend that you check this Policy from time to time.

Place of processing

The personal information held by us is held on and processed by computers situation in the United Kingdom.

Security

  1. We have security measures in place to protect our customer database and access to this database is restricted internally and is secured by a firewall. However, it remains your responsibility to protect against unauthorised access to your login details.  If you open more than one browser of the same type whilst using the website, remember to close down all browser windows when you finish.
  2. If you share a computer with someone else or use a public internet access then please remember to close down all browser windows when you finish.

We advise you to delete the browsing history and log off the computer.  This will help ensure any personal information stored temporarily in the computer’s memory is lost.

Disclosure for legal reasons

We reserve the right to communicate such personal information we hold to third parties who seek the disclosure of it, if we are requested to do so by law

Links to third party sites

Our site contains links to other sites, we are not responsible for the privacy practices, or the content of the other websites.  You should read the privacy policies of every website you visit.

Cookies

Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

For more detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Email matches

We send out emails to buyers and Tenants containing properties that match your search criteria to the most recent email address you supplied to us.

To opt out of receiving these, you can follow the unsubscribe instructions on these emails or send an email to property@laurentresidential.co.uk.

Log Files and Statistics

We may use IP addresses, URLs of requested resources, timestamps and HTTP user agents to analyse trends, administer the system and gather broad demographic information for aggregate use.

In addition to this we may use third party services to monitor your use of our website, including Google Analytics who use cookies to help analyse how visitors use our site.  The information generated by the cookie about the use of our website (including your IP address) will be transmitted to and stored by Google on services in the United States.  Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your web browser, however, please note that if you do this you may not be able to make full use of our website.  By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above

Legal information and Your Agreement

Access by you to our website is confirmation that you have understood and agreed to be bound by all of these terms and conditions.

This website is prepared and issued in the United Kingdom and is intended for the information of United Kingdom residents only.

This website is for information purposes only and its contents is subject to change without notice.

Nothing on this website shall be deemed to constitute financial advice and should you wish to have any such advice, you should contact a financial advisor.

Disclaimer

Whilst we use all reasonable efforts to ensure that the information published on this website is accurate, current and complete at the date of publication, no representatives or warranties are made (express or implied) as to the accuracy, currency or completeness of such information.  We cannot accept responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked. We make no warranty that this website is free from errors, defects or viruses.